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Zendesk’s GPT-5 Integration Boosts Ticket Resolution Speed by 30%, Reliability Soars to 95%
Zendesk has integrated OpenAI’s GPT-5 into its Resolution Platform, leading to significant improvements in customer support efficiency and accuracy. Performance…
Zoom’s CEO, Eric Yuan, recently told The New York Times that advances in artificial intelligence could so greatly improve efficiency…
Amazon-owned Zoox has chosen Washington, D.C. as its next U.S. autonomous vehicle testbed, beginning with manual mapping in modified Toyota…
Zoox Seeks Unprecedented Regulatory Green Light to Launch Commercial Robotaxi Fleet
Zoox, the autonomous vehicle company owned by Amazon, has filed a petition with U.S. regulators requesting a “555 exemption” that…
YouTube is rolling out a new “Hide” option that allows viewers to dismiss end-screen overlays at the end of individual…
Workday Drops $1.1B for Sana Labs to Supercharge Agentic AI Work Experiences
Workday has agreed to acquire Stockholm-based Sana Labs for $1.1 billion in cash as it seeks to deepen its AI…
Workers are increasingly pushing back against the relentless “always-on” work culture, as survey data from Twilio shows nearly half (47%)…
Wyze has just introduced the Wyze Palm Lock, a new biometric smart lock that uses palm-vein recognition for contactless door…
A recent study by Lumafield used high-resolution CT X-ray scans on over 1,000 lithium-ion 18650 battery cells to expose serious…
X, formerly known as Twitter, under Elon Musk’s leadership, has quietly settled thousands of legal cases brought by former employees…
