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    Home»Tech»Google Faces Growing Battery Swelling Complaints for Pixel 7 & 7 Pro as Support Response Varies
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    Google Faces Growing Battery Swelling Complaints for Pixel 7 & 7 Pro as Support Response Varies

    Updated:February 21, 20264 Mins Read
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    Google Faces Growing Battery Swelling Complaints for Pixel 7 & 7 Pro as Support Response Varies
    Google Faces Growing Battery Swelling Complaints for Pixel 7 & 7 Pro as Support Response Varies
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    Android users are raising alarms over battery swelling issues affecting Google‘s Pixel 7 and 7 Pro phones, with numerous reports surfacing on Google Support forums, Reddit, Twitter/X, and elsewhere. Many complaints involve batteries swelling to the point where screens or case panels are lifted or separated. The problem seems especially prevalent among Pixel 7 Pro units, though more standard Pixel 7 phones are also being affected. Google’s reactions have been inconsistent: some users report getting free battery repairs, replacements (including refurbished units), or even reimbursement in out‐of-warranty cases; others say they struggle to get any helpful response. 

    Sources: Android Central, Android Authority, PiunikaWeb

     Key Takeaways

    – Widespread & Escalating Issue: Battery swelling has long been a known issue in Google’s Pixel “a” line (e.g. 7a) and now appears to be affecting more premium models, particularly the Pixel 7 Pro, with cases of screen separation, bulging chassis, and rapid battery drain.

    – Inconsistent Support & Remedies: Some users are receiving free repairs or replacements—even outside warranty—while others report vague or delayed responses from support, or being told they must prove damage or use authorized repair centers to qualify for help.

    – Precedent Suggests Possible Formal Program Soon: Google has already run repair/replacement/appeasement programs for Pixel 7a (for swelling batteries) and other models with battery/structural defects; the scale of these new complaints for Pixel 7/7 Pro suggests a similar formal response may be in the offing if issues persist or if enough pressure builds.

    In-Depth

    It’s beginning to look like battery swelling is no longer just a “budget Pixel” problem. The thread of complaints among owners of Pixel 7 and Pixel 7 Pro phones has tightened: users are posting images and stories of batteries expanding, lifting screens, forcing side panels to bulge, and in more severe cases rendering devices almost unusable. What’s especially concerning is that many of these devices are not fresh off the shelf—they’ve been in use for a while, which aligns with aging battery cells and perhaps stress from heat or usage patterns that more premium devices endure.

    Although Google hasn’t yet rolled out a widely publicized repair or replacement program specifically for the Pixel 7/7 Pro line, its prior behavior with the Pixel 7a signals a likely path. The 7a model suffered similar swelling issues, prompting Google to launch an Extended Repair Program: free battery replacements for eligible units, in many cases via authorized repair centers; in other regions, cash or credit-based compensations where full repairs weren’t feasible. That gives some precedent and expectation among users that similar policies might emerge for the 7/7 Pro. Meanwhile, the patchwork of support responses is drawing criticism: some users report smooth resolutions (device replacements, reimbursements), while others say they’ve been stonewalled or given confusing or inconsistent guidance.

    From a consumer safety and brand trust perspective, this presents risk. Swollen lithium-ion batteries are more than cosmetic—they can be safety hazards if pressure causes damage to internal components, and could pose fire or swelling risks if left unchecked. For owners of affected devices, the recommendation is to monitor their phones for signs like unexpected bulges, screen separation, sudden battery drain, or the phone getting thicker or feeling “off.” Documenting the issue (photos, usage history) seems helpful when dealing with support, especially if the device is out of warranty. And while waiting for a formal initiative, users may wish to explore third-party repair possibilities—but that comes with trade-offs (cost, authenticity of replacement battery, possible risk to warranty).

    In the end, Google’s response will likely be watched closely—not just by those who own affected Pixel 7 series phones, but by those interested in how tech companies handle product defects once an issue starts to spread. If handled sharply and transparently, it could preserve customer faith; if not, the swelling complaints could eventually cost Google in customer loyalty and perhaps legal/regulatory scrutiny.

    Google
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